---
title: Why won't videos play on my Windows computer?
description: What Windows versions are compatible with the AwareGO SAT?
---

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# Why won't videos play on my Windows computer?

## What Windows versions are compatible with the AwareGO SAT?

The most common issue is with Windows 10 N. This version does not have the Windows Media Player by default.

To resolve this issue, install the *[Media Feature Pack for N Versions of Windows 10](https://www.microsoft.com/en-us/download/details.aspx?id=48231)* available on the [Microsoft W](https://www.microsoft.com/en-us/software-download/mediafeaturepack)[ebsite](https://www.microsoft.com/en-us/download/details.aspx?id=48231).

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