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What is the Awareness Score and the Attendance Score?

Learn more about how scores are calculated and how to improve them.

The Awareness Score is your overall score. This is determined by how many of your employees watch the training videos in their entirety and complete the quizzes correctly.

The Attendance Score is the number of everyone who has logged in, regardless if they finished a lesson.

There is a company wide score, based on all your trainings, and a training specific score.

You can improve your score by sending reminders to those with low performance or those who have not completed the training yet.


1. From the Training tab, select the training program that has a low score

2. Select the 3 dot button in the right hand corner

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4. Select Send Reminders

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5. Select who you want to remind and press Send Reminders

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Anyone under 30% completion is considered a Low-performing Employee.