--- title: What happens if I change the name or email of a user in Active Directory? description: What happens if I change the name or email of a user in Active Directory? --- [Skip to content](https://help.awarego.com/updating-ad-users#main-content) English Show submenu for translations ![Logo-1.png\]](https://help.awarego.com/hs-fs/hubfs/Logo-1.png?width=113&height=22&name=Logo-1.png) - [Videos](https://awarego.com/security-awareness-videos/) - [Pricing](https://awarego.com/pricing/) - [Security awareness](https://awarego.com/security-awareness-training/) - [Blog](https://blog.awarego.com/) - [About](https://awarego.com/about/) Open main navigation Close main navigation - [Videos](https://awarego.com/security-awareness-videos/) - [Pricing](https://awarego.com/pricing/) - [Security awareness](https://awarego.com/security-awareness-training/) - [Blog](https://blog.awarego.com/) - [About](https://awarego.com/about/) - English Show submenu for translations - Contact us Contact us Hi. How can we help? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.awarego.com/?hsLang=en) 2. [Integrations](https://help.awarego.com/integrations?hsLang=en) 3. [Active Directory](https://help.awarego.com/integrations?hsLang=en#active-directory) # What happens if I change the name or email of a user in Active Directory? The next sync should automatically update the name in AwareGO but the email will be left unchanged. We are planning on improving this feature but in the meantime, we can help you if submit a change request to [support@awarego.com](mailto:support@awarego.com). - [Getting Started](https://help.awarego.com/getting-started?hsLang=en) - [Training Programs](https://help.awarego.com/training-programs?hsLang=en) - [Employees](https://help.awarego.com/employees?hsLang=en) - [Reporting](https://help.awarego.com/reporting?hsLang=en) - [Integrations](https://help.awarego.com/integrations?hsLang=en#main-content) - [Slack](https://help.awarego.com/integrations?hsLang=en#slack) - [Active Directory](https://help.awarego.com/integrations?hsLang=en#active-directory) - [Google Suites](https://help.awarego.com/integrations?hsLang=en#google-suites) - [SSO](https://help.awarego.com/integrations?hsLang=en#sso) - [Account Management](https://help.awarego.com/account-management?hsLang=en) - [Embedded Player](https://help.awarego.com/embedded-player?hsLang=en) - [Copyright and Legal](https://help.awarego.com/copyright-and-legal?hsLang=en) - [Partners](https://help.awarego.com/partners?hsLang=en) - [Security](https://help.awarego.com/security?hsLang=en) - [Content](https://help.awarego.com/content?hsLang=en) - [Webhooks](https://help.awarego.com/webhooks?hsLang=en) - [Other](https://help.awarego.com/other?hsLang=en) - [Human Risk Assessment](https://help.awarego.com/human-risk-assessment?hsLang=en) [![Chill listening crop-3](https://help.awarego.com/hs-fs/hubfs/Logo.png?width=113&height=22&name=Logo.png "Chill listening crop-3")](https://www.awarego.com/) support@awarego.com Copyright © 2026, AwareGO ![](https://www.facebook.com/tr?id=742074739469756&ev=PageView&noscript=1)