---
title: How do I whitelist emails?
description: Learn more about how to ensure you're receiving our training emails and newsletters.
---

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# How do I whitelist emails?

## Learn more about how to ensure you're receiving our training emails and newsletters.

Not receiving our emails or training programs? If you have a Spam Filter set up, it's possible that it will block our IP or domain. You can request your tech team to add our domain or IP to the Spam Filter whitelist - **69.72.42.181**.

Alternatively, you can ensure our emails are received by your Inbox with the following instructions.

![](https://www.awarego.com/wp-content/uploads/2018/10/aol-1-150x150.png)

**AOL Mail**  
1\. Click **Contacts** in the right toolbar  
2\. Click **Add Contact**  
3\. Enter \*@awarego.com and additional information if you wish  
4\. Click **Add Contact** in the popup to finish

![](https://www.awarego.com/wp-content/uploads/2018/10/comcast-1-150x150.png)

**Comcast**  
1\. Select **Preferences** from the menu  
2\. Click **Restrict Incoming Email**  
3\. Press **Yes** to Enable Email Controls  
4\. Select Allow email from addresses listed below  
5\. Enter \*@awarego.com to whitelist  
6\. Click **Add**  
7\. Update to finish

![](https://www.awarego.com/wp-content/uploads/2018/10/gmail-1-150x150.png)  
**Gmail**  
1\. Open an email from AwareGO  
2\. Click on the down-pointing-triangle-arrow next to **Reply**  
3\. Click Add \*@awarego.com to contacts list to finish

![](https://www.awarego.com/wp-content/uploads/2018/10/mail-1-150x150.png)

**Apple Mail**  
1\. Click \*@awarego.com in the header of the message you’re viewing  
2\. Click Add to finish

![](https://www.awarego.com/wp-content/uploads/2018/10/yahoomail-1-150x150.png)  
**Yahoo! Mail**  
1\. Open the email message from AwareGO  
2\. Click **Add** to contacts next to \*@awarego.com  
3\. On the **Add Contact** popup, add additional information if needed  
4\. Click **Save** to finish

![](https://www.awarego.com/wp-content/uploads/2018/10/windowslivemail-1-150x150.png)

**Windows Live Hotmail**  
1\. Open an email from AwareGO  
2\. Click **Add** to contacts next to \*@awarego.com to finish

![](https://www.awarego.com/wp-content/uploads/2018/11/outlook2010-150x150.png)

**Outlook 2010**  
1\. Select the **Home** tab  
2\. Access your **Junk** folder  
3\. Click **Junk E-mail Options**  
4\. Select **Safe Senders**  
5\. Click **Add**  
6\. Enter \*@awarego.com and additional information if you wish.  
7\. **OK** to finish

![](https://www.awarego.com/wp-content/uploads/2018/10/mail-1-150x150.png)

**Mac Mail**  
1\. Select **Address Book**  
2\. Click **File**  
3\. Click **New Card**  
4\. Enter \*@awarego.com and additional information if you wish  
5\. **Edit** to finish

 

### Are you using Microsoft Exchange?

If you are running Microsoft Exchange then some of our customers have been using this PowerShell script to change the configuration for each user.

This command adds the domain to all users' Junk mail acceptance filter:

*Get-Mailbox -ResultSize Unlimited | Set-MailboxJunkEmailConfiguration -TrustedSendersAndDomains @{Add="\<your.awarego.domain\>"}*

Here is more information on this option from the Microsoft website:

https://docs.microsoft.com/en-us/powershell/module/exchange/set-mailboxjunkemailconfiguration?view=exchange-ps

 

 

 

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