1. Help Center
  2. Account Management

How do I remove email suppressions?

Learn more about bounced emails and how to remove them.

Training and assessment emails can show indications of bounced if the email fails to send. There are various reasons for this - if the mailbox for the user was not active before the training was created, or during a past delivery, for example.

AwareGO support can remove the suppressions for you - just email support@awarego.com